Jargon buster

This page explains some of the common phrases and acronyms used within adult social care and the marketing profession to help you understand the references and how it applies.

What is marketing?

Many people assume that marketing is just about advertising or selling, but this is not entirely true. Marketing is a management discipline and is based on thinking about the business in terms of customer needs and their satisfaction.

Marketing your care business

The current crisis within the care sector is impacting every operator within the sector. There has been a notable shift in the way care providers approach service delivery and development and this shift is also affecting how providers market their business.

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